WOW, what an experience! We spent a month in India with a customized personal tour organized by “Bout.India Tours”. We got in touch with “bout.india” initially through a travel broker in Germany, “trip.me”. The experience we had with “bout.india” was outstanding! We have never been in India and initially relied completely on the travel suggestions from “bout.india”. The itinerary later changed a few times because we wanted to go to some different places as well as skip some of the suggested stops. The communications with Himanchu, one of the owners of the travel agency, were frequent and detailed. In fact, I have never had the experience with any company to have my emails answered frequently within 1 hour or next day at the latest.
The company provided a local very detailed itinerary including descriptions, pictures and advice. We always had a driver who picked us up in a recent Toyota SUV at the respective airports or train station, frequently waiting with flowers or other welcome gifts. Another outstanding feature was that the company provided an Indian cell phone free of charge with unlimited calls and data transfer. We, therefore, were able to call and be reached at any time. One employee of “bout.india”, Divya, called every day to make sure that everything was OK.
The guides were always on time and very knowledgeable about the areas. One guide in Varanasi, Brij, actually lived in the middle of the main touristy area and, therefore, had intimate knowledge of small backyards, background facts and many of the street vendors. All together, it was an excellent trip that we enjoyed a lot. We always felt safe (even though driving in India is mindboggling) and were pampered in usually 4 and 5 star hotels throughout our trip. Oh, one last thing: The trip cost only about half what a well known competitor charged even though hotels and transportation were very similar.